G J Motors Privacy and Cookie Policy

This Privacy Policy explains how we will use any of your personal information collected and the use of cookies.

We take your personal privacy extremely seriously. We are strongly committed to respecting our website users’ privacy and ensuring their online protection.

To demonstrate this commitment, we have set out below our privacy guidelines. We reserve the right to amend this privacy and cookie policy at any time. Notification of any necessary changes will be posted on our website and once posted, will operate with immediate effect.

1. Personal Data We Collect.

Any personal data collected during the use of this website or in our garage will be used in accordance with the Data Protection Act 1998, and other relevant laws.

• Service history and vehicle maintenance records.
• Vehicle information like Make, model, registration number and VIN.
• Bank and Payment information.
• Names, email addresses and other contact details that have been provided by customers.
• Online surveys and feedback.
• Cookies where additional data is collected automatically. Please see our Cookies Policy below for more information.

3. How We Collect Your Data

• When you book a service or repair.
• When you book an MOT.
• When you contact us via phone, email, or our while using our website.
• Using one of our services.
• Providing feedback.

4. How We Use Your Data

We use your data to:

Provide and manage our garage services for you.

• So that we can communicate with you about your vehicle and services.
• Process payments and fill in invoices.
• Perform your MOT’s.
• Comply with legal obligations.
• Improve our services.
• Keeping users informed of our products and services.
• Dealing with enquiries and requests.
• We may use your email address to send you information on other products and services we believe may be of interest to you. There will be an opportunity to opt-out of this service at any time.

5. Data Sharing

We may share your data with:

• Our service partners when ordering parts and supplies.
• Legal and regularities authorities when required by the law.
• For MOT test.

G J Motors will never sell or pass on any of your personal data to any outside third party.

All personal information collected through use of our websites, phone or in the garage is treated as strictly confidential.

Direct Marketing

We may contact you from time to time to inform you of special offers which we believe may be of interest.

Any of our users may instruct us to remove personal data and contact information from our marketing database at any time.

Will not sell or pass on any of your information to third parties for marketing purposes.

Disclosure of information

Will not share your personal data with any third party, unless we are instructed to do so by government bodies and law enforcement agents.

6. Data Security

G J Motors are committed to safeguarding your privacy. To prevent unauthorised access or disclosure, we have enabled appropriate physical, technical and organisational processes to defend and secure the personal information we have collected.

Website Links

Our websites may contain links to other sites of interest. However, once a user has left our site by clicking on a link, we do not have any control over other websites. We cannot therefore, be held responsible for your protection and privacy on another websites. Any information provided on these linked websites is not covered by the G J Motors Privacy Policy. Users should exercise caution when visiting other websites, and investigate the website’s own Privacy Policy.

Accessing your information

If you would like to know which personal information G J Motors retain about you, please contact us in writing, supplying adequate identifying information. We will only reply with the requested information to the e-mail address we have on file, unless you request that we send a hard copy response to your designated and verified postal address.

Information amendment and removal

We will amend or remove any data retained in our database upon request.

IP addresses

Upon visiting our website our server will record your IP address, along with the date, time and length of your visit. This information helps us to gather statistical data regarding the use and navigation of our website, which G J Motors can then use to improve its performance and usability for our customer benefit.

About cookies

Cookies are small text files that are placed on your computer, smart phone or other devices when you access the internet.
 

How do we use cookies on our website

G J Motors utilise cookies on our website. Some are needed for our site to work, and are known as essential cookies, we also use others for analytics and marketing purposes.
Cookies do not contain any personally identifiable information. However, your personal information kept by us may be linked to the information stored in and obtained from cookies.

Stored information from your use of our cookies may be used for the following purposes:

1. to identify your computer when you visit our website
2. to improve our website’s usability
3. to analyse the use of our website
4. to administrate our website
5.  to personalise our website for you

Our websites use two types of cookies:

Session cookies (deleted after each visit)

These enable necessary functions on our sites, such as retaining log in details for the session or for a transaction to be completed. They also help by reducing the need to transfer information across the internet. Session cookies are not stored on your computer, and they expire when you end your browser session.

Persistent cookies (remain in place through multiple visits to our sites)

These enable us to identify visitors returning to our websites. They also allow us to customise your user experience, based on your former website selections.

Google Analytics Cookie

To analyse the traffic on our website, we use the tool Google Analytics. Google uses cookies to generate information about website use. These cookies are stored on the users’ computer.

Full details of the cookies used by Google Analytics are available in Cookies & Google Analytics. More information can be found at Google’s Privacy & Terms.

We do not share the data collected by Google Analytics, and do not believe that our use of this tool infringes on individual’s privacy. However, should you wish to opt out of this function, use the Google Analytics Opt-out Browser Add-on.

Third party cookies that we use

Google Tag Manager Type: Marketing and Analytics

Google Analytics Type: Analytics

Google Type: Marketing and Analytics
 

Controlling Cookies

Visitors may wish to restrict the use of cookies, or even completely prevent them from being set. Most browsers will provide a way to control cookie behaviour such as the length of time they are stored, or through there built-in functionality or by utilising third-party plug-ins.

To find out more on how to manage and delete cookies see below under useful information 

Please note: restricting or disabling the use of cookies can limit the functionality of sites or prevent them from working correctly at all.

Useful information

To find out more information about cookies, including how you can see what cookies have been set, visit www.allaboutcookies.org.

Google has developed a browser add-on to allow you to opt-out of Google Analytics across all websites which use their analytics software.

More information on how to manage cookies on these popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Brave

Opera

Apple Safari
 

If you have any questions or concerns relating to our privacy policy please contact us.